Terms and Conditions

This agreement is made between the Holly Springs Event Rental llc. (hereinafter referred to as "the company") and the customer (hereinafter referred to as "the customer") who rents event items from the company.

1. The customer agrees to pay the company the rental fee and the security deposit specified in the invoice at the time of booking. The rental fee covers the use of the event items for the duration of the rental period. The security deposit is refundable upon the return of the party items in good condition.

2. The customer is responsible for picking up and returning the event items to the company's location within the agreed time frame. The customer may also request delivery and pickup service from the company for an additional fee. The customer must inspect the event items upon receipt and notify the company of any damage or defect.

3. The customer agrees to use the event items in a proper and safe manner, and to follow any instructions or guidelines provided by the company. The customer must not alter, modify, or repair the event items without the company's consent. The customer must not sublease, lend, or transfer the event items to any third party.

4. The customer assumes all risks and liabilities arising from the use of the event items, and agrees to indemnify and hold harmless the company from any claims, damages, losses, or expenses caused by or related to the use of the event items. The customer is responsible for obtaining any permits, licenses, or insurance required for the use of the event items.

5. The customer agrees to return the event items to the company in the same condition as received, except for normal wear and tear. The customer must clean and sanitize the event items before returning them. The company reserves the right to charge the customer for any damage, loss, or excessive dirtiness of the party items, and to deduct such charges from the security deposit or invoice the customer accordingly.

6. The company is not liable for any delay, failure, or cancellation of the rental due to circumstances beyond its control, such as weather, fire, flood, strike, accident, or force majeure. In such cases, the company will try to provide a suitable alternative or a full or partial refund to the customer at its sole discretion.

7. Safety: The Renter agrees to use the Rental Items safely and in compliance with all applicable laws and regulations. The Company is not responsible for any injuries or damages that may occur as a result of the Renter's use of the Rental Items.

8. Payment: The Renter agrees to pay the rental fee as agreed upon with HollySprings Rental, including any applicable taxes and fees. Payment is due on or before the payment due date and shall be made by Paypal, Zelle, Venmo and Cash.

9. INDEMNIFICATION: The Renter hereby indemnifies and holds HollySprings Rental harmless from and against any and all claims, liabilities, losses, damages, costs, and expenses (including reasonable attorney's fees) arising out of or related to the Renter's use of the Rental Items, including but not limited to personal injury or property damage.

10. Cancellations, Rescheduling, and Credit: The customer may cancel or reschedule the rental by notifying the company via email at info@hollyspringsrental.com in writing at least two weeks (14 days) before the rental date for a full refund, minus a 3% processing fee, of the rental fee and the security deposit(if applicable). If the customer cancels or reschedules 48 hours to two weeks before the rental date, the company will refund 50% of the rental fee and 100% of the security deposit. Alternatively, the customer may choose to apply full credit towards a future event, to be used within two years from the date of payment. No refund will be given if the customer cancels or reschedules less than 24 hours before the rental date.

11. This agreement constitutes the entire agreement between the parties and supersedes any prior or contemporaneous agreements or understandings. This agreement may not be modified or amended except by a written document signed by both parties.

12. This agreement is governed by and construed in accordance with the laws of NC. Any dispute arising from or relating to this agreement shall be submitted to the courts of NC for resolution.